Shipping & Payment

Countries	Shipping costs*
Germany and Austria Free shipping from 50€	3.95€
France, Italy, Belgium, Netherlands, Poland, Luxembourg, Monaco, Spain, Portugal, Denmark, Sweden Free shipping from 50€	5.95€
UK, Norway, Switzerland Free shipping from 50€	5.95€ + customs fees

* Any customs duties or local taxes must be borne by the recipient.

The shipping costs and VAT depend on your place of residence and are therefore initially displayed in the shopping cart as flat-rate estimates. During the purchase process, these values are updated and finally displayed in the totals overview.

 

Delivery times

As soon as your order is ready to be dispatched, it will be handed over to DHL within 3 working days.

From the moment the parcel is ready for dispatch and you receive the shipping confirmation by email, you can expect delivery as follows:

Countries	Shipping costs
Germany	1–2 Days*
Austria, Italy, Netherlands, Poland	3–5 Days
France, Belgium	4–6 Days
UK, Switzerland, Rest of Europe	3–5 Days**

 

* In general, shipping is carried out by DHL Warenpost. This means that in 95% of cases your delivery will be delivered to your letterbox.

** The delivery time for customs clearance may vary, depending on the local carrier and the processing time at customs.

If you have not received shipping information after 5 days, please contact us at hi@kessberlin.com.

 

Payment

You can currently select the following payment methods for your purchase:

• Credit card (Visa, Mastercard and Amex)
• PayPal
• Klarna (e.g. Pay Later (purchase on account))
• Apple Pay
• Ideal (Netherlands)

The availability of individual payment methods may vary depending on your delivery country. You can find more information on this in our terms and conditions.

We are working on offering you even more payment methods for your purchase at Kess soon.