Shipping policy

We're super excited to offer fast delivery! We ship within 1-2 days of receiving your order (Monday to Friday), so you can expect fast, reliable service.

From 50€ purchase value (after discount) the shipping is free for you.

Overview of shipping costs depending on the country of delivery:

Countries Shipping costs
Germany, Austria and Italy
Free shipping from 50€		 3.95€

France, Belgium, Netherlands, Poland,
Luxembourg, Monaco, Spain, Portugal,
Denmark, Sweden, Croatia,Czechia,
Finland, Greece, Hungary, Ireland,
Latvia, Lithuania, Malta

Free shipping from 50€ / 399 DKK / 595 SEK / 229 PLN

 5.95€ / 49 DKK / 75 SEK / 25 PLN

Switzerland*
Free shipping from CHF 50

 CHF 5.95* incl. customs fees

UK*
Free shipping from £50

 £3.95* incl. customs fees

Norway **
Free shipping from 50€

 5.95€** + customs fees

* We take care of all customs clearance to Switzerland and United Kingdom. No further costs await you at the front door.
** Any customs duties or local taxes must be borne by the recipient.


The shipping costs and VAT depend on your place of residence and are therefore initially displayed in the shopping cart as flat-rate estimates. During the purchase process, these values are updated and finally displayed in the totals overview.

Delivery times

From the moment the parcel is ready for dispatch and you receive the shipping confirmation by email, you can expect delivery as follows:
Countries Delivery time
Germany, Netherlands 1–2 Days
Italy, Belgium, Luxembourg, Poland, UK 3–5 Days
Austria, Switzerland, Denmark, 4–6 Days
Rest of Europe 4–7 Days*

* The delivery time for customs clearance may vary, depending on the local carrier and the processing time at customs.

If you have not received shipping information after 5 days, please contact us at hi@kessberlin.com.

Payment

You can currently select the following payment methods for your purchase:

  • Credit card (Visa, Mastercard and Amex)
  • PayPal
  • Klarna (e.g. Pay Later (purchase on account))
  • Apple Pay
  • Ideal (Netherlands); Mobile Pay (Denmark), BLIK (Poland) and more of your preferred local payment methods
  • Cash on Delivery (Italy only)


The availability of individual payment methods may vary depending on your delivery country. You can find more information on this in our terms and conditions.

We are working on offering you even more payment methods for your purchase at Kess soon.